Small Business Pivots: How an Ice Cream Shop Weathered and Survived 2020

Hand holding ice cream cone with scoop on fire against stone wall background, creating surreal contrast between heat and dessert.

These are turbulent times in business, especially for small independent businesses. Under the weight of this pandemic, it’s a sink-or-swim situation. Companies are flexing their creativity and colouring outside the lines in an all-out effort to survive. Every minute for these businesses, there are critical decisions to be made, pivots and constant course corrections, often […]

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How to Get People to Listen: Giving Insightful Responses to Questions

Black and white photo of two colleagues discussing work at table with laptops in modern office, viewed through glass.

Giving Insightful Answers to Questions Many people think they’re good at answering audience questions, but often their answers to these questions fall flat. We’re here to change that. You have great ideas. But do people listen when you speak? Being able to answer questions effectively requires you to think on your feet. You must demonstrate […]

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Finding Purpose in Tragedy: Raising Awareness for Mental Health One Run at a Time

Couple embracing outdoors in natural landscape, sharing an intimate and affectionate moment during an autumn setting.

“Hardship often prepares ordinary people for extraordinary destiny…” -C. S. Lewis Point blank, if you asked Andrea Gordon if she considered herself a leader, without hesitation, she’d say yes. Over the last five months, she has faced tragic loss, unimaginable grief, personal resolve, and empowerment. Through adversity, she discovered the undeniable power of her voice […]

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If I Can Do That, What Else Is Possible?

Two athletes hugging on outdoor track field after race, celebrating achievement and sportsmanship at athletic event.

In our continued effort to highlight the voice of our clients, we’re bringing you some thoughts on challenge from Paul Zani. Paul’s experience pushing himself physically translates into his professional role at BD, and as he tells below, parenting as well.   I have four kids. When they were 10, 12, 13, and 15, I […]

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Leading Remotely in a Crisis: How to Set the Tone and Keep Your Team Intact

Small blue paper boats arranged on glossy surface with soft lighting, representing creativity, leadership, and minimalist design concept.

As workplaces close due to the coronavirus (COVID-19), many leaders are leading remotely for the first time. Challenging situations like this change work and team dynamics. In times like this, where crisis is at the forefront, businesses and their people are impacted in ways we may not have anticipated and prepared for. It is a […]

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